Help Desk - Hardware Specialist
We're seeking a Help Desk - Hardware Specialist for a part-time opportunity:
The Help Desk/Hardware Specialist is responsible for:
Trouble shooting work station issues
Setting up machines
Deploying images and updates
Application packaging and deployment
Tier II & Tier III level technical knowledge
Client is a leader in providing IT based solutions in the Pharmacology / FDA approval process. They are a global organization with offices throughout the U.S., U.K., Japan, and Germany.
They are currently recruiting for Customer Help Desk Representatives, which provides front-line technical support in their Customer Care / Service Desk Department to customers via phone, fax or email. This ...
The Help Desk Support Specialist provides the first level technical software and hardware support to all users of the firm’s networked systems. There are currently two shifts available: 10:00 a.m. to 6:00 p.m. shift and a 12:00 p.m. to 8:00 p.m. shift.
-Provide telephone support to all users of the firm’s networked systems, with emphasis on Microsoft Word and other ...
Summary: This position’s primary function will be responsible for helpdesk support. This will involve intensive tracking, follow-up and progress report on each project. Provides documentation, project tracking and management reporting. Tracks progress of enhancement and/or problem tickets. Enforce ticket deadlines or milestones. Candidates should have a mix of technical and customer service ...
The Help Desk Support Specialist provides the first level technical software and hardware support to all users of the firm’s networked systems. Ther are currently two shifts availalbe: 10:00 a.m. to 6:00 p.m. shift and a 12:00 p.m. to 8:00 p.m. shift.
Provide telephone support to all users of the firm’s networked systems, with emphasis on Microsoft Word and other Office ...
• Assemble and configure PC components and associated services.
• Setup and configure desktop and notebook based hardware and peripherals.
• Install and configure client-based applications such Microsoft Office and Anti-Virus software.
• Create user and emails accounts as required.
• Perform troubleshooting to identify, diagnose, and correct problems with desktops/notebook, hardware, and ...
A Help Desk Manager job in Portsmouth,NH is currently being recruited for by Adecco Engineering and Technology. You will manage IT Help Desk personnel, problem escalation, Ticket Management System, and reporting. This is a direct hire position. Help Desk Manager Job Responsibilities include:Manage IT Helpdesk employeesSupport All IT ProjectsCoordinate procurement with identified vendors ...
Reporting to Team Lead or Senior Team Lead, this person serves as the first point of contact with client in order to solve incidents. Needs to possess excellent troubleshooting skills and customer service in order to maximize results on each call. Support Analyst I goal is to be able to close all tickets on first contact while adhering to all help desk policies and ...
TekDoc Solutions -- a fast-growing IT services provider with an exciting work environment -- is expanding its engineering team. Specifically, we're looking for a Level I Help Desk Support Engineer, who's early in their IT career and interested in learning new skills, tackling a variety of technology-related challenges, and partnering with a diverse client base. Our company ...
General Summary of Description
Remotely handling customer calls and guiding client calls through troubleshooting steps to resolve their technical issues.
Duties and Responsibilities
Remotely troubleshoot client, customer and field tech. calls.
Professionally and accurately handle customer requests regarding technical and non-technical inquiries.
Answer routine questions regarding ...
Design Communications, Ltd. is a custom manufacturer of architectural elements with locations in Boston, Orlando and New York. Our Boston office is seeking a full-time (FT) high-energy Web Developer with IT Support duties.
This person will assist the IT department in a variety of functions from front-end web development to general help desk support. This person will be mentored by ...
BASIC FUNCTION: Responsible for the service desk, providing technical assistance as first and second level response, via system monitoring, ticket assignments, helpdesk email and helpdesk phone support. Provide remote administration, analysis and triage of issues. Assist engineering team in day to day administrative services and engineering projects. Assist Sales, Administrative Department ...
This is a phone support position.
six plus month contract at a Fortune 500 manufacturing company.
W-2 rate in the $20/hour range. Background checks will be done.
Client requires US Citizenship
Looking for IT Helpdesk phone staff:
1) Previous proven Helpdesk/Customer Service experience - required
2) Windows XP and 7 with Office 2007 or 10 required
3) Corporate iPhone with corporate email ...
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