The Judge Group is currently seeking a Network Operations Technician to build out a team for one of our clients in Milford, MA. We are looking for a level 1 resource and a level 2 resource.Responsibilities:-UNDERSTANDS EVENT MANAGEMENT AND CAN TRIAGE INCIDENTS-MONITORING & MANAGEMENT-UNDERSTANDS OUT-SOURCED MANAGEMENT-HANDLING TICEKTS^ RESPONSES-FOLLOW COMPANY PROCESSES AND DRIVE CHANGE-ROUTE CALLS AND ESCALATE TO LEVEL 2 & 3 AS THE BUSINESS DICTATES-MANAGE 300-400 CALLS A MONTH & GROWING-ABLE TO ...
Part of our 24/7 customer support center
Responsible for resolving Internal & Customer support requests and inquiries.
Remote and on-site troubleshooting of software applications and hardware
Provide rapid resolution to technical issues
Leverage support of other members of the tech support team as needed
Communicate status and resolution of issues
Update help desk requests in a timely manner
On rotation for “on-call” duties to respond to 24/7 customers
Skilled with Oracle / SQL
Our client is looking for an IT Director who can ensure our client’s offices across the country are operating at the highest productivity levels. This candidate will utilize broad and comprehensive experience, customer servicing skills, and knowledge to maintain high uptime requirements as well as drive user adoption of the available technical systems and solutions, especially the workflows and tools provided through Salesforce.com.
This position requires a proactive approach. The candidate must ...
UNIX Systems Administrator
Abacus Technology Corporation has an excellent opportunity for an experienced UNIX Systems Administrator working with our team in Riyadh Saudi Arabia. Will work as part of the Systems Administration Group and manage a UNIX platform. These platforms include Solaris, and HP-UX servers. Our teams works closely with other support groups, vendors, developers, DBAs and project managers to define, design, and implement systems, networks, security and client access. A UNIX ...
We are currently seeking an entry-level Help Desk Technician for a temp to perm position in Cambridge:
Help Desk Technician
Full-time help desk technician needed to help support a busy university press environment. Work as part of a combined Help Desk and Technology team to provide a high-level of technical support to a group of 100 users. Environment is split between 75% Windows users and 25% Macintosh users. Focus is on support of desktops and networked devices. This is an ideal entry ...
Job Type: Permanent
Job Location: Cambridge, MA
Seeking a Senior Front-End Developer for a well funded startup (backed by Google and a few local VCs) to build a rapidly growing two-sided commerce platform. The company is data-driven, works in short sprints, and pushes code several times a day. They love open source. The tech stack is always evolving and they choose the tools and libraries that let them foster a cutting edge effort. Python/Django, Backbone.js, ElasticSearch and Mongo are currently ...
The Institute for Relevant Clinical Data Analytics (IRCDA) is looking for a full-time Deployment Engineer to work with the organization's network sites. Job duties would include promoting smooth and timely delivery of software products or updates; identifying, creating and/or implementing processes or products to efficiently manage the release of code.
Principal Duties and Responsibilities
Help desk/hotline support.
Responsible for the design and development of builds, scripts, installation ...
Mar 10 -
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