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  1. Help Desk Technician/MST

    General Description The primary role of the Help Desk Technician/MSTposition is to provide remote monitoring and telephone support to our clients. The Help Desk Technician/MST will be fluent in the use of Managed Services Tools and be capable of deploying tools to proactively monitor and remediate client networks. The Help Desk Technician/MST will work primarily “in-house” and be capable of solving desktop and network issues within his/her capabilities. Troubleshooting beyond the capabilities of the ...

  2. Desktop Support Analyst

    RESPONSIBILITIES: Triage support requests in an efficient and timely Desktop and Phone support Create and maintain documentation for support solutions and processes Create and maintain instructional documentation for end users Assist with hardware deployments and support REQUIREMENTS: At least 2+ years of desktop/helpdesk experience MCP certification highly desired Proficiency with recent Microsoft desktop Operating Systems and Office Suites Demonstrated ability to successfully ...

  3. Field Service Tech Needed in Boston, MA

    F2OnSite is the fastest growing Onsite I.T. Services company in the United States! We are looking for only the best and brightest technical talent to work in the field for our customers! Our company has hundreds of employees in more than 40 states across the US. Our focus is hardware: computers, servers, printers and LCD’s. What do we do? We work OnSite at customer’s locations, provide break/fix services, migrate data, install computers, move printers, install servers, install VOIP systems, setup ...

  4. Field Technician in Wilmington, MA

      F2OnSite is the fastest growing Onsite I.T. Services company in the United States! We are looking for only the best and brightest technical talent to work in the field for our customers! Want to be part of something special? Our company family cares about you and yours. Be part of not only a fast growing company, but a company that cares about your earnings, progression in your career and well being. We have hundreds of employees in more than 40 states across the US. Our focus is hardware: ...

  5. Jr. Systems Administrator (VMware a must)

    Systems Administrator (Managed Services) JOB PURPOSE: Seeking a seasoned professional to fill a key role as Systems Administrator in our Managed Services Department, responsible for collaborating with the Senior Systems Engineer and senior staff in the planning, implementing, monitoring and maintaining the organization’s computing and operating systems as assigned.  This includes analyzing, diagnosing, trending, monitoring and resolving intermediately complex problems or issues on system server ...

  6. Helpdesk Coordinator / Inbound Technician

    Helpdesk Coordinator - Inbound Technician                 Primary Role: Assure the prompt, courteous handling of all inbound requests through ticket creation, triage and assignment.                 Secondary Role: Monitor overall ticket workflows and timelines in order to ensure all related SLA mandates and company objectives for KPI and CSI metrics are being adhered to by technicians.                 Tertiary Role: Assist management and Supervisors in the production of reports and scheduling ...

  7. Help Desk Technician – 3-4 Years’ Experience

    Design Communications Ltd. is a custom manufacturer of architectural products, including signage and other specialty elements. DCL is currently seeking a qualified candidate to join our IT team in Boston as a Help Desk Technician. Here at DCL we are a small shop that is leveraging the “large enterprise” technologies of the day to drive business. Therefore we need to support it all - Virtualization, Data Warehousing, Application Delivery, Front End Support, Desktop Support, WAN and LAN networking ...

  8. Associate CIO, Software Engineering

    $90,000.00-$111,000.00 Annually   The Executive Office of Education (EOE) is looking for a Associate CIO, Software Engineering to provide direct oversight to the Data Warehouse, Database Administration, Application Development and Production Support teams. This position also ensures EOE applications for agencies and some for the public schools meet the Commonwealth’s Technical Standards (SOA, J2EE and .NET) as well as customer needs. This position oversees staff management of production issues to ...

  9. Lead IT Auditor

    This position is available due to growth at an established financial services company. Our client has been in business over 35 years with no layoffs, and has been voted a top place to work in the Boston area for 10 years in a row. The company is establishing a new IT Audit function, reporting directly to the Chief Risk Officer. In this role, you will be very involved in developing the Audit program, and be the lead person in the execution and implementation for internal IT audits. You will be ...

  10. Sr. Systems Engineer / Consultant

    JOB PURPOSE: Seeking a seasoned professional to fill a key role as Sr. Systems Engineer / Consultant, who will be responsible for effective internal, operation, and maintenance of systems hardware and software and virtualization environments, and to work with our Sales and Solution Architects teams to design, consult and implement customized solutions for our customers. RESPONSIBILITIES (including, but not limited to the following): • Lead or assist on scoping and delivery of client engagements ...

  11. IT Support

    Two permanent positions with a company in Boston, MA - commutable via public transportation 1. Desktop Support Analyst 2. Helpdesk Analyst (primarily phone support) Experience troubleshooting both Mac and PC Experience with Active Directory Experience with imaging/ghosting (they use Casper). Experience with Office 365 (they will be switching to the CLOUD soon). Any experience with AV Support and/or meeting set up would be a PLUS Troubleshooting passwords, printers, drivers Must be ok with ...

  12. Senior Windows Desktop Engineer

    Job Description: Senior Windows Desktop Administrator and Patching Guru Experienced windows desktop admin needed to help bring desktop environment of ~300 workstations under control. You will need to select and implement the right tools for patching, advise us on our overall windows update implementation, and reconfigure how we administer desktops for our tech savvy engineering users, our other non-tech savvy users, and our shared devices. We have a stance of allowing our tech-savvy users to act ...

  13. Systems Operations Engineer

    Join a dedicated team that believes we can change the world. We work smart, play hard and make a life-changing product that helps people everyday. You’ll be part of a startup culture that’s backed by an industry leader with 2 decades of success. You’ll help further invent, develop and deliver an innovative and reliable web platform emphasizing stability and scalability. Work alongside other smart engineers to build our cloud solutions with Amazon Web Services. A creative thinker who thrives in an ...

  14. Systems (Canvas) Administrator

    Sigma Bullhorn ID: 4907 Location: Greater Boston Area, MA Classification: Permanent Full-Time Role Position: Systems (Canvas) Administrator Client Industry: Renowned Academic Institution Base Salary Range: Ideal is around $85K (This Range is Slightly Flexible depending on skills and years of relevant experience for a stellar candidate above the range; so, interested candidates apply) Benefits Package: Benefits Package includes vacation time – immediately accrued, PTO, STD/LTD, Life Insurance, ...

  15. Director of Managed Services

    About the Director of Managed Services Role: We are looking for an individual who is going to lead, direct, oversee, and manage G2’s service delivery operations to meet company revenue and growth goals, while delivering high-touch technical and consulting services to G2’s clients. Manage and grow a team capable of supporting G2’s rapidly growing client base with innovative and creative solutions addressing the client’s technology needs and challenges. Ensure that all service is delivered efficiently ...

  16. Desktop Support Specialist - Job #6026

    The Desktop Support Specialist (Contractor) is responsible for supporting the end-user and laboratory desktop computer environments, including but not limited to desktops, laptops, lab instrumentation PCs, mobile phones and tablets, VoIP phones, business applications-services, and conference rooms. The candidate will have expertise in various end-user technologies and independently familiarizes and educates her/himself on new technologies, methods and processes that improve IT support and delivery. ...

  17. IT Support Specialist / Entrepreneur

    IT Support Specialist / Entrepreneur A local managed services business is currently seeking the ideal candidate to join them as a technical resource, general manager and eventual equity partner (paid hourly on a 1099.) The position will start as part-time 1099 and move to a full-time employee. Are you interested in building a managed services practice and profiting from its growth?  Are you a break-fix IT provider that is currently under-utilized but wants to move to a recurring revenue model? ...

  18. Information Architect - Manchester, NH

    RiverStone is a global insurance industry leader specializing in the acquisition and management of insurance portfolios. With highly skilled insurance specialists employed in the US and Europe, RiverStone has amassed unrivaled industry and regulatory experience, and is the recognized market leader in the resolution of complex insurance claims arising from APH (asbestos, environmental, and mass tort) construction defect, brown and blue water marine, workers compensation, and major bodily injury ...

  19. Customer Support: Escalation Engineer/API integration

    API and Application Security Escalation Engineer – Burlington MA Interview process.   Phone then in person Job Type:          Full Time Location:           HQ - Burlington, MA Department:      Customer Support Category:          Customer Services Salary:             Commensurate With Experience Benefits:            Full Benefits   Job Description Seeking a motivated and energetic individual who thrives on working with APIs to create customized integration solutions.   The API and ...

  20. Networks Administrator/Engineer

    Description  We are looking for a highly organized system engineers. Positions include server configuration, network LAN and WAN support as well as some desktop configuration and support. Analyze client needs and review technical alternatives to determine their impact on the client and systems environment. Participate in the planning, installation and implementation of new or modified PC/LAN related hardware, software, applications or operating systems to meet client's requirements. Update/write ...

  21. Technical Operations Manager

    Candidate Qualifications A Technical Operations Manager is an individual who is well versed in the understanding of technology and strategic business acumen. The role requires technology knowledge and the ability to provide solutions to a Customer’s business problem. This position requires a demonstrated ability to effectively engage internal and external Customers during the lifecycle of a project.   The Technical Operations Manager is expected to maintain and/or foster effective Customer ...

  22. IT Purchasing Technician

    Please apply online at: https://jobs-intersystems.icims.com/jobs/3214/it-purchasing-technician/job Overview: InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on ...

  23. Help Desk Specialist - Technical Services

    Please apply online at: https://jobs-intersystems.icims.com/jobs/3111/help-desk-specialist---technical-services/job Overview: InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare ...

  24. IT Help Desk Support Specialist

    About the IT Help Desk Support Specialist job: We are looking for individuals who have a passion for learning new technologies, enjoy working with like-minded peers, can communicate professionally and possess technical proficiencies throughout the IT spectrum. As an in house IT Help Desk Support Specialist you will be responsible for a complex set of client environments. This includes both forward thinking proactive work, reactive support and network administration work. The ideal candidate will have ...