
Works as a customer analyst providing support to both the customer and Field Service organization. Delivers a high quality and consistently positive customer experience using required standards. This includes review of the customer information from the customer and or the Field Engineer in order to determine the best course of action to resolve the issue. Unfailing follow up until agreed upon resolution for all assigned incidents that each individual is responsible for. ESSENTIAL DUTIES AND ...
May 24 - Marlborough

Position Summary: The Senior Business Intelligence (BI) Analyst is the key liaison between high profile clients and the company’s Technology Teams. This is a highly visible position, as the Senior BI Analyst elicits and drives requirements and initiatives at multiple levels of detail for client(s). As a Senior BI Analyst, you will be responsible for delivering outstanding CRM reporting solutions for our industry leading clients in a variety of business verticals. The Senior BI Analyst should have a ...
May 24 - Marlborough

Hello, My name is Shannon and I represent The Fountain Group. We are a national staffing firm and are currently seeking Lead Support Analyst a prominent client of ours. This position is located in Des Weston,MA Details for the positions are as follows: Job Description: • Work collaboratively with technical staff, Biogen Idec Product Managers, Business Information Managers and affiliate countries • Manage client expectations correctly and be able to work to resolve conflicts when needed ...
May 23 - Weston

My name is Jessica, and I represent The Fountain Group. We are a national staffing firm and are currently seeking a Support Analyst for a prominent client of ours. This position is located Orange, CA. Details for the positions are as follows: Job Description/Requirements: Specific Responsibilities: • Provide mobile applications support and technical issue resolution for global affiliates and their agencies • Proactively plan & coordinate testing and validation for vendor software releases and ...
May 22 - Weston

GoAhead Solutions has an immediate need for a Technical Support Analyst III in Boston, MA. This would be a full-time opportunity. Job Description: -The Technical Support Analyst III is primarily responsible for the efficient and accurate support and maintenance of systems and applications used at Company Bank. This role is part of the field services team which focuses on the direct face-to-face interaction with the business and delivery of technical solutions for all production systems bank-wide. ...
May 22 - Boston

My name is Paige, and I represent The Fountain Group. We are a national staffing firm and are currently seeking a candidate for a Sr. Support Analyst for a prominent client of ours. This position is located in Cambridge, MA. Details for the positions are as follows: · Provide functional and technical support for global regulatory publishing and submission applications such as Insight Publish 5.0, Webtop/Documentum 6.5. · Troubleshoot and resolve technical problems encountered by ...
May 22 - Cambridge

Good afternoon, Our Client is looking for a Java Technical Analyst performing 3rd level Product Support for a new 6 Months+ Position located in Boston, MA with the following: Ideal Candidate will have experience in a Pharmaceutical environment (BMS, Pfizer, J&J, Novartis, Merck, etc.). The Client is looking for a technical resource who at minimum has Linux and Java development experience and great troubleshooting/communication skills. The resource needs to have support for a commercial, ...
May 22 - Boston

1099 Contract. Company located off Rte 2 near Fitchburg. Commutable from Southern NH. 1099 rate is in the 80-90/hour range. Contract will be in the 4 month range. US citizenship is required. Responsibilities: Requirement Gathering, Analysis, and Design of Oracle Service Contracts, Field Service and Installed Base modules. Preparation of functional specifications and setup documents utilizing Oracle AIM methodology Support the setup and configurations of Reports, Interfaces, Conversions and ...
May 21 - Fitchburg

Performs IT compliance in one or more areas of focus such as: risk management, SOX (IT), GxP (FDA, EMEA, etc) Recommends process enhancements based on functional input. Conducts training on compliance requirements (to groups or individuals within IT). Coordinates Accounts and Access approval for Quality Systems. Coordinates Training Sessions for Internal IT Staff. Administers IT Quality Weekly and Monthly Metrics. Administers Internal IT Training records for IT staff and contractors. Bachelor's ...
May 20 - Weston

our client is looking for an Oracle P2P Functional Analyst in Weston, MA. this is a long term consulting position. if interested, please send your resume and contact details to discuss. • Oracle P2P Functional Analyst role involves implementation, process enhancements and support of our use of Oracle E-Business Suite (11.5.10) • This role will both support existing functionality as well as implement new projects/capabilities. • The role will recommend process changes for efficient and best ...
May 18 - Weston

Resourcesoft Inc. provides Information Technology Professionals, Consulting Services and Subject Matter Experts (SMEs) to match the exclusive business requirements of our clients. Resourcesoft is among the fastest growing IT Professional and Consulting Service providers. We hold a ranking of 2530 in Inc 5000 The Fastest Growing Private Companies in America and we are the 6th largest woman owned business in New England. At Resourcesoft, we are guided by our values. Our values are the source of our ...
May 17 - Boston

Duration: 160 hours Contract Length: One month with a possibility to extend the duration for an additional twelve months. Hours per week: 37.5 Closes: May 21, 2013 Job No.: ITS43_BusinessAnalyst_senior_FY13-EOE-EEC-001 Worksite Location: Boston, MA Description: The mission of the Department of Early Education and Care (EEC) is to provide the foundation that supports all children in their development as lifelong learners and contributing members of the community, and supports families in their ...
May 17 - Boston

Duration: Through end of project Contract Length: One month with a possibility to extend the duration for an additional twelve months. Hours per week: 37.5 Closes: May 21, 2013 Job No.: ITS43_ANF Software Systems Analyst -Programmer - Senior Worksite Location: Boston, MA Description: Software Systems Analyst IV – Hyperion Technical Operations Resource External Comments: The Executive Office for Administration and Finance (ANF) executes fiscal and ...
May 17 - Boston

our client in Weston, MA is looking for a Mobile Device Support Analyst. This is a consulting position. If interested, please apply to this ad Description: Help support the Mobile Device team support BIIB’s customer base. Using portal system, help ordering of blackberry’s iPhone’s, iPads and mobile broadband cards as well as cell phones and beepers. Troubleshoot issues with setting up new mail accounts by resetting passwords on our BES system, resolve accounting and port issues with mobile ...
May 16 - Weston

Resourcesoft Inc. provides Information Technology Professionals, Consulting Services and Subject Matter Experts (SMEs) to match the exclusive business requirements of our clients. Resourcesoft is among the fastest growing IT Professional and Consulting Service providers. We hold a ranking of 2530 in Inc 5000 The Fastest Growing Private Companies in America and we are the 6th largest woman owned business in New England. At Resourcesoft, we are guided by our values. Our values are the source of our ...
May 16 - Boston

Sr. SAP Business Analyst / SAP Business Project Manager Location is Wilmington , MA Duration is 6 months – 1 year Contact: Raj Rane : [email removed]; 732 823 8166 •The candidate should have strong experience in leading requirements gathering , Defining requirements & specification , documentation of requirements & specification documents for SAP projects. •Experience with SAP ECC 6.0 , Specifically Accounts Payable experience; Procurement experience and experience with 3rd party tax ...
May 15 - Wilmington

Manages and/or assists PMs with management of small, well defined projects under the direction of another project manager. - Experience working with Datastream EAM (3-5 years) - Responsible for creating technical test scripts for a validated application - Test Scripts will need to be dry run tested with users from multiple departments - Test Scripts will follow the standard Biogen Idec template - Candidate must have the follow: Experience creating test script Familiar with validated ...
May 15 - Cambridge

This is a good opportunity to join a dynamic organization that has lots of business process engineering initiatives going on! We're looking for a mid-level person who is a strong communicator and has strong business sense. Our client is a Fortune 500 Company that offers good work/life balance, flexible work arrangements, and offers lots of company paid training for employees. Business Analyst in Corporate Business Systems team, developing capabilities for Corporate functions including Finance ...
May 14 - Westborough

We're looking for an HR professional who really enjoys digging around in data! This job is with a Fortune 500 company with both salaried and hourly employees in almost every state in the US, full time and part time staff, and a variety of benefit plans. They use Oracle for HRIS, but are willing to train in Oracle if you have Peoplesoft or Kronos expertise. To succeed in this job, you need to have a strong understanding of benefits plans, programs, and administration, and have worked in-depth ...
May 14 - Natick

Mobile Business Analyst Long-term contract [email removed] | 631.805.6509 Weston, MA As a Commercial IT - Mobile Apps Business Analyst, you work collaboratively with technical staff, Product Managers of Our client and its affiliate markets, Super Users from respective affiliate countries and internal Business Information Managers to manage the existing mobile applications, their roadmap, vendor relationships and associated Capital and Operational budgets. The position ensures that results meet ...
May 9 - Weston

Position Summary Contacts with a wide range of internal computer users and outside consultants require clear and effective communication skills, to ensure effective outcome of the development effort; the high volume of user requests and project deadlines may require working beyond normal working hours to ensure deadlines are met. Principal Duties & Responsibilities: Must be able to lead the development effort in a specific business area of a major software installation project, under the ...
May 9 - Bedford

Resourcesoft Inc. provides Information Technology Professionals, Consulting Services and Subject Matter Experts (SMEs) to match the exclusive business requirements of our clients. Resourcesoft is among the fastest growing IT Professional and Consulting Service providers. We hold a ranking of 2530 in Inc 5000 The Fastest Growing Private Companies in America and we are the 6th largest woman owned business in New England. At Resourcesoft, we are guided by our values. Our values are the source of our ...
May 9 - Boston

Resourcesoft Inc. provides Information Technology Professionals, Consulting Services and Subject Matter Experts (SMEs) to match the exclusive business requirements of our clients. Resourcesoft is among the fastest growing IT Professional and Consulting Service providers. We hold a ranking of 2530 in Inc 5000 The Fastest Growing Private Companies in America and we are the 6th largest woman owned business in New England. At Resourcesoft, we are guided by our values. Our values are the source of our ...
May 9 - Boston

The Web Functional Analysts primary responsibilities to support and monitor the operation and functionality of the PetEdge web sites. This is not a developer position but technical skills and a knowledge of web sites is required for researching issues and working with developers on projects. Essential Job Functions/Responsibilities: · Responsible for the design, development, unit testing, deployment and maintenance of all applications · Acts with limited guidance to translate ...
May 8 - Beverly

our client in cambridge, MA is looking for a project analyst with Datastream EAM experience. This is a long term position. If interested, please apply to this ad Manages and/or assists PMs with management of small, well defined projects under the direction of another project manager. - Experience working with Datastream EAM (3-5 years) - Responsible for creating technical test scripts for a validated application - Test Scripts will need to be dry run tested with users from multiple departments - ...
May 4 - Cambridge

Our insurance industry client in Boston, MA is seeking an Application Support Analyst to provide first line IT and project management support for the Risk Management / Modeling group of a global P&C insurance company. This is a fulltime/perm position with our client. The person in this position will be responsible for the day-to-day IT support of systems, software, databases and application design and will work closely with company IT staff to ensure compliance as it relates to IT infrastructure and ...
Apr 30 - Boston

Job Summary: A great insurance company is for an Application Support Analyst to provide first line IT and project management support for the Risk Management / Modeling group. The person in this position will be responsible for the day-to-day IT support of systems, software, databases and application design and will work closely with company IT staff to ensure compliance as it relates to IT infrastructure and requirements. Job Duties: Provide front line helpdesk response ...
Apr 30 - Boston

BI Analyst with SQL and BO for Pharma Sales Analytics Warehouse • Identify new opportunities to address business questions by identifying, extracting, manipulating, analyzing data • Build strong relationships across the matrix environment in order to identify new analytical opportunities and drive them from initiation to completion • Subject matter expertise for data/information and BI solutions • Develop and drive common goals for the BI team • Document detail requirements • Manage BI ...
Apr 26 - Weston

Operations Analyst - Boston, MA * 29783 Responsible for the operating activities of one or more functional departments and/or branches. Develop and maintain plans, policies, and procedures for all operating activities. Identifies, prioritizes, and communicates all system and process issues that affect productivity and efficiency, and provides input and support for necessary improvements. Duties may include, but are not limited to, creating or maintaining operation policies, return procedures, ...
Apr 25 - Boston

Sr Investment Financial Systems Analyst 80-101k Description This person will Installs, configures, operates and maintains systems and associated programs that support investment operations, controls, data flows and reporting. Areas of responsibility include (but are not limited to) systems supporting Accounting, Fixed Income Securities, High Yield Securities, Non-traditional Securities, Portfolio Analytics, Oil & Gas and Risk Management. Coordinates activities with respect to systems in area of ...
Apr 17 - Boston

GoAhead Solutions has an immediate need for a Technical Support Analyst III in Boston, MA. This would be a full-time opportunity. Job Description: -The Technical Support Analyst III is primarily responsible for the efficient and accurate support and maintenance of systems and applications used at Company Bank. This role is part of the field services team which focuses on the direct face-to-face interaction with the business and delivery of technical solutions for all production systems bank-wide. ...
Apr 16 - Boston

We're looking for an Oracle Apps professional who can help our client bring their Oracle HR systems to their full potential. You'll join a team of about 6 senior systems analysts who support Oracle Financials, and will play a major role in implementing HRM R12. Responsibilities: Lead projects, working with both system integrator and outsource vendor, to successful on-time delivery through formal project management and software development lifecycle methodology. Work closely with end-users ...
Apr 5 - Burlington

our client in Weston, MA is looking for a sharepoint business analyst. This is a long term consulting position. If interested, please apply to this ad The SharePoint Business Analyst role is an exciting role performing traditional Business Analyst functions and engaging customers to ensure adoption of the SharePoint collaboration offerings. The Business Analyst works with the SharePoint Platform Team within Infrastructure. The team is responsible for the maintenance, upgrade, and management of ...
Mar 30 - Weston

A SAP MM/PP Analyst is needed for our client located in Hopkinton, MA. The SAP MM/PP Analyst will have hard-core techno/functional and analytical experience to work a team supporting global businesses in all SAP MM/PP maters including SAP project planning, requirements analysis, process re-engineering and design, testing, training, implementation and post production support included for all SAP MM/PP modules. Requirements: 1. BS or MS degree in Business (production) or ...
Mar 27 - Hopkinton