This temp to hire opportunity is for a growing healthcare client in the Boston area that is targeting customer service focused professionals to start immediately. Client is offering a competitive salary upon conversion and they are looking to hire multiple candidates! If you have experience within the healthcare industry our client wants to speak with you!
Represent our clients in a professional and courteous manner; provide support and service to our patients via telephone, fax and mail.
Answers inbound calls from customers under contract with hard/software issues. Delivers a high quality and consistently positive customer experience using required standards. This includes gathering the needed information from the customer and/or the Field Engineer in order to determine entitlement of the customer. The person will enter all necessary information into Fieldpoint and notifying the Field Engineer about the customer issue. Responsibility for ownership of the call until completion. ...
Jun 20 -
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