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  1. Customer Service Director

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  2. Customer Service Director

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  3. customer service rep

    (Temp) (Norwood) Duration: 6 Months Job Description: Mercer is a global consulting leader in talent, health, retirement and investments. Mercer helps clients around the world advance the health, wealth and performance of their most vital asset their people. Mercer's 20,000 employees are based in more than 40 countries. If you thrive on challenge, are passionate about ideas, love solving problems and truly enjoy connecting with people, we encourage you to explore the hundreds of job opportunities ...

  4. Call Center Representative

    This temp to hire opportunity is for a growing healthcare client in the Boston area that is targeting customer service focused professionals to start immediately.  Client is offering a competitive salary upon conversion and they are looking to hire multiple candidates!  If you have experience within the healthcare industry our client wants to speak with you! Purpose Represent our clients in a professional and courteous manner; provide support and service to our patients via telephone, fax and mail ...

  5. Call Center Agent

    A leader in the banking industry is looking for Call Center Reps!  They have contacted us to assist in their search for call center candidates possessing 2+ years of experience handling high volume inbound calls.  This temp to hire opportunity is moving very quickly and offers competitive compensation.  Client does require flexible schedules to be able to work Saturday shifts as they are rapidly expanding!   Primary Duties: Serves as bank’s first line of response on inbound customer telephone ...

  6. Road Scholar Sales Advisor

    Job Title: Sales Advisor Status: Full time, overtime eligible and incentive-eligible position Reports To: Sales Director Location: Lowell, MA The Sales Advisor uses knowledge of our amazing company and skill with people to increase and retain enrolments in Road Scholar's dynamic educational travel programs. This role engages various outbound calling initiatives, including inbound generated sales leads, new inquirer follow up, and customer program requests to in crease business and satisfy customers ...

  7. Outbound Call Center Associates — 2 part time positions open!

    Are you great with talking to people?  Do you take pride in your work and strive to be the best?  If so, you may be a good fit for what we are looking for! Our established home improvement company currently seeks 2 positive, energetic, individuals to join our team of Outbound Call Center Specialists.  This is a professional, business casual environment where you will constantly utilize our script and your excellent customer service skills to set appointments and earn bonuses.  Reliable ...

  8. Software Customer Support Specialist

    COMPANY: etfile DEPARTMENT: IT / Customer Service LOCATION: US-MA-Westborough BENEFITS: Medical, Dental, PTO, Holidays, 401K w/match STATUS: Full time, Employee EDUCATION/EXPERIENCE: Bachelor’s Degree & at least 2 years’ customer service and software technical support call center exp. Company Description etfile™ is the standard for improving document workflow to create a streamlined paperless office. etfile™ provides software for all industries with a specialty in insurance. etfile™ strives to ...

  9. Road Scholar Call Center Advisor

    Job Title: Call Center Advisor Status: Full-time non-exempt positions available Location: Lowell, MA   Do you want to help people fulfill their lifelong travel and learning dreams? Would you fit in with a team of folks who are passionate about travel, education, doing a great job and having fun? Do you think you can DELIGHT, ATTRACT, ENGAGE, WELCOME and THINK? Come join us!   Who is Road Scholar? ROAD SCHOLAR is the world's largest not-for-profit provider of quality educational travel programs ...

  10. Customer Service Specialist

    USAlliance Federal Credit Union has successfully grown over the past seveal years and plans to continue this positive momentum.  This is where you come in. You like people, right? Make a career out of it--with an awesome company, great benefits and a fun team environment. Help our members get the most from our financial products and help yourself get the most out of your career. Goodbye ordinary job, Hello USAlliance Credit Union! Call Center Positions Position Responsibilities Provide assistance ...

  11. Donor Advancement Ambassador - Part Time

    Job Description Provide donor relations support for THD's Donor Advancement department. Primary responsibilities include: - Provide multi-channel cultivation and stewardship for selected donors, primarily through phone outreach - Converse knowledgeably with generous donors from a broad range of backgrounds - Record donor information from each contact, utilizing proprietary tracking software - Conduct internet research on selected donors on an as needed basis - Complete other tasks as needed ...

  12. Perfect Part Time Job: Great Pay, Fun and self Managed Environment

    Neighborhood Parcel of Downtown Lowell is now hiring Part Time Customer service reps who are willing to grow and are self disciplined. Our company is locally owned and operated and we are growing! Be part of the family and apply today if you meet these requirements: - Have Dependable Transportation. - Computer Savvy: familiar with MS Office and Web. - Clean Criminal Records. - Customer service friendly. - Self- disciplined and reliable. - Drama Free (We do not babysit grown ups) Our Company offers ...

  13. Friendly People

    We need Friendly, Personable people to help our clients! Immediate openings for following: -Delivery Helpers -Customer Service -Set up and Display -Call Center - Management NO experience required. Company training is provided. $500/ wk per company agreement $1000 sign on bonus after 90 days for full time employees.